Hold On!

I was on hold for 45 minutes. The representative told me that he was placing me on hold for 2-3 minutes. He is really bad at estimation.

I could not hang up because I needed the information on the other side of the phone. You see, two months ago, we purchased tickets to Hawaii with our American Express Rewards Points. We saved a TON of money. The six tickets cost only $390.00, and our hotel is paid for as well. We could not pass up this trip.

Yesterday, the local news reported that our airline, ATA, had gone bankrupt. Not good news at all. Booking a flight now is going to require another two hours on the phone, reimbursement of points, higher cost of flights, and a massive headache.

I wanted to crawl into the fetal position last night and cry after my attempts to re-book our flight and get everything back in order.

We are still not booked. I dread making more phone calls today. I wish that I had a personal assistant who could do all of the work for me and in the end, I could thank her, and carry on with my day. I wish.

I'm gearing up for my lengthy phone call. I'm hoping for another flight at a low price, I'm trusting that God is going to help us toward this much needed family vacation, I fear being on hold for 45 minutes again and my kids yelling, "What is that music?" (I had the phone on speaker mode)

Wish me luck. I'm going in!

Comments

Sarah Markley said…
I am so sorry. I really am. I heard about ATA. Bummer. I know you will figure it out!
Brad Huebert said…
Oh man. I'll be praying for you guys. Go Linda!

Brad
Amy said…
Oh, that's bad news. I'm so sorry! I trust that everything will work out for the best. We are currently at Disneyland and having a ball. Could stand to be a little warmer, though.

Can't wait to hear how Operation Hawaii Rescue turns out!
Jodie Howerton said…
I seriously wish I had a personal assistant. Or a genie. It's a regular fantasy of mine.

Hmmm, or maybe a husband that cared about details......

Good luck resurrecting the trip! You can do it!
L.L. Barkat said…
Hopefully the waves will soon wash away all this worry and make it a distant memory! :)
Jennifer Partin said…
ATA effected the military flights here in Japan too. ATA would stop through here so military and their families could fly free to Okinawa. I had friends whose Spring Break plans had fallen through.